enewstudio.com

PRIVACY POLICY

 

Effective date: May 14, 2023

Thanks for playing our games! This Privacy Policy describes:

  • the reasons and ways in which we collect your personal data;
  • how we use your personal data;
  • the choices you have about your personal data.

This Privacy Policy applies to the games, store, sites and related services from Enew Studio, collectively referred to as the Service. We may periodically update this Privacy Policy by posting a new version at https://enewstudio.com/privacy-policy/. If we make any material changes, we will notify you as required by applicable law, including by posting a notice on the Service before the change becomes effective. If you continue to use the Service after the effective date, your use of the Service will be subject to the new Privacy Policy.

WHO WE ARE:

Our website address is: https://enewstudio.com/

CONTACT:

In case of questions about data protection or to request a resolution of problems related to your personal data, please contact us preferably through the support resources within each Enew Studio application, so that we can provide you with a faster response. Alternatively, you can contact us as follows:

email address: contact@enewstudio.com

THE DATA WE COLLECT:

The categories of personal data collected by us depend on the Services used by you and the requirements of applicable law.

Data provided by you directly

  • Contact details (such as name and email address).
  • Player name or tag and password.
  • Profile information (such as profile picture).
  • Your messages and other content submitted by you when using the Service (such as chat logs and player support tickets).
  • Data provided by you in surveys, promotions, sweepstakes, competitions and other events.
  • Other data that you decide to provide us.

Data we collect automatically

  • Data about your account and game progress, including, in most cases, an automatically created internal account ID.
  • Your IP address and mobile device identifiers (such as your device ID or advertising ID).
  • Data about your device, such as device name and operating system, language and browser type, Internet provider and mobile operator.
  • Data we collect with cookies and similar technologies (more below).
  • Approximate location data (as obtained from your IP address).
  • Data about your use of the Service, such as gameplay data, purchases made and your interactions with other players within the Service.

Data we collect from our partners

We also use third-party partners such as sites social media providers, data analytics providers and advertising networks to supplement information about you, such as:

  • Data received from you by us if you link a third party tool to the Service (such as Facebook).
  • Demographic data (such as to determine the approximate location of your IP address).
  • Data to combat fraud (such as in-game cashback abuse or fraudulent advertising clicks).
  • Data from platforms the games run on or data from payment service providers (such as payment verification data).
  • Data for advertising or analytics purposes (such as surveys) so that we can provide you with a better Service.
  • Data made available by you to us from third party services (such as Facebook) through your privacy settings.

WHY WE COLLECT YOUR DATA:

We use your data for various commercial purposes, such as:

So that the Service can work

To perform the contract, we process the necessary data to:

  • create accounts and allow you to play our games and use our services;
  • operate the Service;
  • verify and confirm payments;
  • provide the requested products and services;
  • send you communications related to the Service.

To make the Service more suitable for our players

In order to provide an excellent Service to our players, we have a legitimate interest to collect and process the necessary data to:

  • update and develop player profiles;
  • develop and improve the Service and player experience;
  • manage our relationship with you;
  • provide social features as part of the Service;
  • customize your experience with the Service;
  • respond to your comments and questions and provide player support;
  • provide Enew Studio offers on the Service, as well as on other sites and services (including by email);
  • send you related information, such as updates, security alerts, and support messages;
  • allow you to communicate with other players.

To show personalized ads

To show you personalized advertisements on the Service and elsewhere (including by email), we have a legitimate interest in processing the data necessary for:

  • track the content you access in connection with the Service and your behavior online;
  • provide, target and improve our advertising and the Service.

For information on how to opt out of receiving personalized advertisements, please see the “Your Rights and Choices” section below.

To keep the Service safe and fair

Ensuring a level playing field in the Service is a priority for us.

In order to keep the Service and its social features safe and fair, to combat fraud and, in addition, to ensure fair use, we have a legitimate interest in processing the necessary data to:

  • analyze and monitor use of the Service and its social features;
  • automatically or manually moderate conversations;
  • take action against fraudulent or misbehaving players.

To analyze, profile and segment

In all cases and purposes above, we may analyse, profile and segment all collected data.

with your consent

With your consent, we may process your data for other purposes.

WHO CAN SEE YOUR DATA:

In addition to Enew Studio, your data may be accessed by other people in the following situations:

Other players and users

Social features are an essential component of our games. Other players and users can, for example, see your profile data, game activity and read messages posted by you.

Our service providers

Enew Studio has suppliers that help us provide the Service. These providers process your data only in accordance with Enew Studio's instructions to provide the Service and carry out tasks such as hosting, user support, advertising, analysis and fraud prevention.

Other companies and public bodies

In order to verify payments (with payment providers like PayPal) and to combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data, with your consent, in order to comply with the law or to protect our rights, property or safety, or those of our players or others.

Advertising and social media partners

The Service includes features from our partners, such as social media interaction tools, functionality through application programming interfaces (APIs) or software development kits (SDKs), and in-game advertising. These partners may access your data and operate under their own privacy policies.

These partners may access data about your activities and your device (such as your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share data we collect about you with third-party advertising partners. These advertising partners may use this data (and analogous data collected from other services) to deliver targeted advertisements to you when you visit third-party services on their networks. These partners may operate under their own privacy policies. This practice is commonly referred to as “interest-based advertising” or “behavioral advertising”. online”. If you prefer not to share your personal data with third-party advertising partners, please follow the instructions in “Your Rights and Choices” below.

INTERNATIONAL DATA TRANSFERS:

Our Service is global in nature and your data may be transferred anywhere in the world. As different countries may have different data protection laws than your country, we take steps to ensure that there are adequate safeguards in place to protect your data, as explained in this Privacy Policy. Appropriate protections that we may use include standard contractual clauses approved by the European Union Commission and other legal protections.

YOUR RIGHTS AND OPTIONS:

cancel receipt of emails in marketing and other types of marketing direct.

You can opt out of receiving promotional communications, such as emails in marketing ours by following the instructions in those communications or by changing your game settings. Changes to settings may not take effect immediately. Please note that you may still continue to receive non-promotional communications from us, such as communications about the Service or updates to this Privacy Policy.

push notifications

We may send you push notifications through our mobile applications. You can opt out of receiving these types of communications at any time by changing the settings on your mobile device.

Opt out of receiving targeted advertising

You can opt out of receiving interest-based advertising in mobile apps by checking the privacy settings on your Android or iOS device and turning off the “Allow Apps to Request to Track” option or selecting the “Limit Ad Tracking” on Apple iOS (Limit Ad Tracking) or “Opt-out of Interest Based Ads” on Android (Opt-out of interest-based advertising).

It is also possible to opt out of receiving personalized in-game offers through the options provided in the game settings (where applicable).

Access the personal data we hold about you

If requested, we will provide you with a copy of your personal data in electronic form.

Your other rights

You also have the right to correct and delete your data, object or restrict how we use or share your data. You can withdraw your consent at any time.

We will respond to all your requests within a reasonable time. If you have an unresolved data use or privacy concern that we have not satisfactorily addressed, you may also contact your local data protection authority for unresolved complaints.

If you wish to exercise any of your rights described above as a data subject, please use the support options described in “Contact Us” above. We will respond to all requests in accordance with applicable law. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as asking you to provide us with a purchase receipt or other account details, asking you to link your email address to your account game or ask you to answer questions about your activities on our Services. After confirming your identity, you may still appoint an authorized agent to exercise your rights on your behalf by providing the agent's contact details to our customer support team, as required by applicable law.

You have the right not to receive discriminatory treatment as a result of your exercise of these rights.

COMMENTS:

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor's IP address and browser user agent string to help detect spam.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.

MEDIA:

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Site visitors can download and extract any location data from images on the site.

COOKIES AND SIMILAR TECHNOLOGIES:

If you leave a comment on our website, you can choose to save your name, email address and website in the form of cookies. They are for your convenience so you don't have to fill in your details again when you make another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.

When you log in, we also set several cookies to save your login information and your screen display choices. Login cookies last for two days and screen options cookies last for one year. If you select “Remember me”, your login will persist for two weeks. If you log out of your account, login cookies will be removed.

If you edit or post an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Like most services online, we and our partners use cookies and similar technologies to provide and customize the Service, analyze usage, target advertising, and prevent fraud. Cookies and analogous technologies allow us and our partners to store your preferences and track your activities on the Service. Please note that our partners may act under their own privacy policies.

We and our partners collect and store information about user interactions with unaffiliated websites and applications used by us on our technologies, including cookies and analogous monitoring technologies. This allows us, for example, to determine the presence of a common household or user behind multiple devices or browsers, and then associate those browsers and devices with a device graph. We do this for the following purposes:

  • detect and prevent fraud;
  • allow users to use the Service on one device and seamlessly pick up where they left off on another device;
  • analyses, personalization and mention of credits;
  • limit the number of times a user is shown the same ad across all known or presumed devices; and/or
  • deliver personalized advertising on each device presumed from browsing patterns across devices.

You can disable the cookies in your browser settings, but some parts of the Service may not work properly.

EMBEDDED CONTENT FROM OTHER SITES:

Articles on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website. These sites may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with that embedded content, if you have an account and are signed in to that site.

HOW LONG DO WE RETAIN YOUR DATA:

If you leave a comment, the comment and its metadata will be retained indefinitely. This is so that we can automatically recognize and approve any follow-up comments instead of keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit this information.

HOW WE PROTECT YOUR DATA:

means of security

To help ensure a secure player experience, we are continually developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or from loss, misuse or alteration.

data retention

We retain your data for as long as your account is active or as necessary to provide you with the Service. We may, for example, periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data.
Please note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as complying with our legal obligations, resolving disputes and enforcing our contracts.

CHILDREN:

protect privacy online of children is very important to us. Generally, our Services are not directed to children under the age of 13 (or such other age as provided by local law) and the Services do not knowingly collect personal data from children, except as described in the next paragraph.

For games that are not intended for children but may still be of interest to children, we take additional steps to limit access to these Services based on the player's age. For these Services, when a player indicates that they are under the age of 13 (or the applicable age in your territory), we will limit their access to certain features, such as chat and social media features, as well as certain types of notification alerts. We also restrict the processing of personal data to only what is necessary to enable the internal operations of our Services.

Please note that for some of our Services, we may adopt a higher age limit (such as 16 years old) than described in the previous two paragraphs. We do this to provide a safe gaming experience for our players and to protect Young Players.

Parents and legal guardians who wish to access personal data collected from their child or who wish to modify or delete information, please contact us as described above. If we learn that a child has provided us with personal data in violation of the above, we will delete any personal data collected by us, unless we have a legal obligation to keep it, and we will close the child's account and/or change the account to a safer experience. minors, as applicable.